Privacy policy


Your privacy is very important to us.

We take great care in protecting your privacy and the information you provide whilst working with us.

The purpose of this policy is to give you a clear explanation about how The Joaninha Trust collects and uses the personal data you provide to us and that we collect. We ensure that we use your information in accordance with all applicable laws concerning the protection of your personal data.

Published: July 2019


Our data protection officer

If you have any queries concerning this policy, or would like to make a subject access request, please contact our Data Protection Officer:


Personal data we collect

We will collect your contact information such as full name, company name, email address, postal address and telephone number when you email us with an enquiry.

In addition to the above, we collect information automatically about your visit to our website.


How we use your personal data

The personal information we collect will be used for the following purpose;

  • Dealing with enquiries and requests about the Trust submitted to us via email
  • Sending you information about the Trust that is applicable to you and your request

Our legal basis for processing of your personal information is;

  • Where you have given consent for the processing of data for a specific purpose
  • Processing is necessary to meet contractual obligations entered into with you
  • Processing is necessary for purposes of legitimate interest pursued by the Trust

The legitimate interest pursued by us are as follows;

  • In response to an enquiry from you about the Trust
  • Enquiring about your goods and services that are applicable to the Trust. We will always confirm how your personal information was obtained


Who we share your personal data with

We will never pass your personal data on to other organisations for them to use for their own marketing purposes.

However, we may disclose your personal information in the following circumstance:

  • Where we are under duty to disclose your personal information in order to comply with law or the disclosure is ‘necessary’ for purposes of national security, taxation and criminal investigation
  • We have your written consent

At all times, we shall endeavour to ensure that your personal data is kept confidential and secure.


How we protect your personal data

The Joaninha Trust maintains appropriate technical, administrative and physical safeguards to protect information, including, without limitation, personal data, received or collected by us. We review, monitor and evaluate our privacy practices and protection systems on a regular basis. Only certain employees have access to the personal data you provide us and are only granted access for data analysis and quality control purposes.


How long we will keep your personal data

Unless a longer retention period is required or permitted by law, we will only hold your personal information on our systems for the period necessary to fulfil the purposes outlined in this Privacy Policy or until you request it is deleted.


Your rights as a data subject

At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:

  • Right of access you have the right to request a copy of the information that we hold about you.
  • Right of rectification you have a right to correct data that we hold about you that is inaccurate or incomplete.
  • Right to be forgotten in certain circumstances you can ask for the data we hold about you to be erased from our records.
  • Right to restriction of processing where certain conditions apply to have a right to restrict the processing.
  • Right of portability you have the right to have the data we hold about you transferred to another organisation.
  • Right to object you have the right to object to certain types of processing such as direct marketing.
  • Right to judicial review in the event that The Joaninha Trust refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined below.



If you have any queries concerning this policy, or would like to make a subject access request, please contact our Data Protection Officer:


In the event that you wish to make a complaint about how your personal data is being processed by The Joaninha Trust or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority and The Joaninha Trust’s Data Protection Officer.

Telephone helpline: 0303 123 1113

We may change this Privacy Policy from time to time. If we change the Policy, we will post the revised version here and change the “Effective Date” listed at the top of this Policy. We encourage you to check here periodically for the most up-to-date version of our Policy.


Cookie Policy

We use cookies and/or similar technologies to analyse customer behaviour, administer the website, track users’ movements, and to collect information about users. This is done in order to personalise and enhance your experience with us.

A cookie is a tiny text file stored on your computer. Cookies store information that is used to help make sites work. Only we can access the cookies created by our website. You can control your cookies at the browser level.

We use Analytics cookies. These cookies are used to track the use and performance of our website and services

You can remove cookies stored in your computer via your browser settings. Alternatively, you can control some 3rd party cookies by using a privacy enhancement platform such as or For more information about cookies, visit

We use Google Analytics to measure traffic on our website. Google has their own Privacy Policy which you can review here. If you’d like to opt out of tracking by Google Analytics, visit the Google Analytics opt-out page.

About the Joaninha Trust

About the Joaninha Trust

Since 1993, The Joaninha Trust has bestowed an annual award upon an exceptionally talented singer